Announcement: Immigration Offices Close Fr. 28th March to Mo. 7th April (due to Nyepi and Eid al-Fitr Holidays)
- C & D type Tourist & Visit Visa and KITAS, will not be processed during these public holidays.
- This will not affect B1 tourist visa (visa on arrival) applications (B1 Visas).
C & D type Visas and Kitas applications received during holiday, will begin processing on 8th April 2025 (Tuesday).
Make sure to check which Visa you need here: Nationality Check to ensure that you get your Visa on time for your arrival in case you need a C-Type Tourist Visa.
Extend your 211A Visa?
Kindly check our FAQ section below. It is important you are aware of all the steps and requirements to ensure a smooth extension process and to avoid delays and potential “overstay-penalties”, which cost IDR 1,000,000 per day.
Visa Extension ServiceC-Type Visa EXTENSION SERVICE FAQ
When do I need to submit the extension service request?
You can apply with our service service anytime. But the actual extension we can only start to process 2 weeks before your visa stay permit runs out.
How long does it take to process the extension?
The Service takes usually between 10-14 business days. Express Service is available.
Visa Agent business hours:
Monday – Friday from 9.00am – 5.00pm (closed on Indonesian Public Holidays).
Indonesian Immigration office does not work during the weekends and public holidays, and there could be delays due to unforeseen circumstances (changing of regulations, immigration online system slowing down, etc.).
Do I need to submit my passport?
If you entered into Indonesia using an e-Gate, then the extension process is done online and you do not have to submit the passport
However, if you did not use the e-gate facilities and received a stamp / sticker in your passport upon arrival, you may need to submit your passport to start the extension process.
Do I have to be present at the Immigration Office?
No. This is not necessary anymore if you used the e-Gate at the immigration when you entered into Indonesia
Otherwise a personal visit to the immigration office might be necessary.
Visiting the Immigration Office:
You have to go to the appointed Immigration Office (either in Denpasar or Jimbaran) to take your picture and scan your fingerprint once your visa extension application has been approved by the Immigration Office.
Important dress code – Smart Casual:
Men: Collar / polo shirt (or decent and clean T-Shirt) and long pants, proper shoes.
Women: Dress, long pants, blouse, (or decent and clean T-Shirt)
No short, sleeveless shirts and tank tops, flip-flops, beach wear, yoga pants, ripped clothes.
How long is the extension valid?
With the updated regulations your Visit Visa (index C1 and D1) can be extended up to 2 times, 60 days each extension and your stay permit will be prolonged for another 60-days from the day your initial stay permit expires. Shorter days of extension is not available.
Maximum stay with for a visit visa is 180 days. After that, you must leave the country.
- For single-entry visit visa: you need to re-apply for a new visa once you leave the country. New visa application can only be made around 48hours after you have left Indonesia.
- For multiple-entry visit visa: you can re-enter Indonesia as long as your visa is still valid. If your multiple entry visit visa is not valid anymore and you need a new visa, the new multiple-entry visit visa can only be made around 48hours after you have left Indonesia.
If you have Pre-Investment Visit Visa (index C12 and D12), you can only extend your visa one time. The extension will prolong your stay permit for 180 days and after that you must leave before your visa stay permit expires.
Is there a penalty if I overstay my Visa?
Every day you are overstaying the immigration will charge a IDR 1,000,000 penalty fee.
Visa Customer Support: visa@bali.com
